We recommend Google Chrome, Internet Explorer or Firefox for your browser. Apple Safari and Microsoft Edge may have issues losing audio and video.
To swap the slide and video images: click the circular arrow icon in the top right corner of the video box. To zoom the text in or out : move your curser over the slide box and use your mouse scroll wheel or the + and – icons.
DO NOT USE "toggle stage lightbox" arrows. That may pop you out of CLE tracking.
Important! Test your browser now!
Webcast Player Requirements
For the best presentation viewing experience, we recommend the following:
Note: Enterprise Video Platform 7.0.25 or EX Server 6.1.23 are required for Windows 10 support.
For detailed information on Linux support, please see KBA3323.
Phone and Tablet Technical Requirements
Mediasite 6.x and 7.x support playback on iOS devices as well as other mobile platforms. Playback requirements for mobile platforms are as follows:
Blackberry requirements (on-demand MP4 playback only)
Android requirements (Mediasite 6.0.2 or later)
Microsoft Surface and Windows RT tablets (on-demand MP4 playback only)
FAQ - Frequently Asked Questions
Why doesn't the presentation appear?
If you're using a pop-up blocker, configure it to allow this site's pop-ups. You will need to change settings in your browser.
Why can't I hear audio?
Check that the computer you are using has speakers.
Check your volume controls. There are three areas you may find volume controls: